Systems and digital transformation

What is a POS system and does my business need one?

By Mahmoud SaiedLast updated 27 October 20262 min read

The short answer

A point of sale system is the software and hardware that records each sale, issues a receipt, takes payment and deducts the item from stock instantly. Any business that sells directly to the public, such as a shop, restaurant or pharmacy, needs one, especially with many items or several cashiers and branches.

Step by step

  1. 1

    Define how you sell

    Items in sizes and colors, tables and a kitchen, or services by appointment. Each kind of business has systems designed around it.

  2. 2

    Choose the hardware

    A screen or tablet, a barcode scanner, a receipt printer, a cash drawer and a card payment terminal.

  3. 3

    Connect it to stock and accounts

    Every sale deducts from stock and posts to the accounts automatically, so no data is entered twice.

  4. 4

    Check the tax requirements

    In Egypt, ask about connecting to the Egyptian Tax Authority's e-receipt system. In Saudi Arabia, ask about compliance with the Zakat, Tax and Customs Authority's e-invoicing requirements if your business is registered for VAT.

  5. 5

    Ask about outages and reports

    Can you keep selling if the internet goes down? Does it give you daily reports on sales, best-selling items and each cashier's performance?

  6. 6

    Set permissions

    Decide who can give discounts, void sales and accept returns, and give each cashier their own login and a daily cash closing.

A common mistake

Leaving discount and void permissions open to every cashier makes errors and manipulation impossible to trace. Give every user their own login and permissions.

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